All team members enjoy many years of extensive experience in both marketing and sales in the luxury hotel industry. All are very dedicated in providing excellent services. TLE works cost effective, within budget and moves fast. All in the team feel a high responsibility towards the clients.

The services mentioned below can be offered all or individually, depending on our clients’ needs.


Representation Services

TLE operates a white label concept. The name TLE will not appear anywhere, because we operate under the name of the hotel. We use the hotel’s business cards and communicate by way of an email address assigned by the partner hotel. We provide a dedicated phone number to each hotel. The hotel can be reached by a “local call” in German language. Interaction becomes considerably more convenient for the customers.

We thereby create a strong presence and higher awareness for a partner hotel in the three important markets (Germany, Switzerland and Austria).

  • Establish client, hotel and destination profile
  • Tailor made individual sales & marketing plan
  • Regular market analysis and competition checks
  • Conduct personal sales calls to well selected travel trade, MICE and corporations
  • Product training to reservation offices at tour operators
  • Cooperate with hotel’s affiliated marketing partners
  • Coordinate RFP process for corporate focused hotels
  • Represent at trade fairs (ITB / IMEX and others)
  • Organize and attend road shows / exclusive networking events / FAM Trips
  • Proactively identify and create opportunities for marketing activities
  • Support social media channels
  • Select and implement marketing alliance with luxury good producers
  • Create promotional marketing flyers, banner, etc
  • Direct mail programs


Public Relations

  • Press kit creation including press release writing and distribution
  • PR consultation
  • Development of PR strategies
  • PR inquiry response and media monitoring
  • Integration of PR with sales and marketing efforts
  • Organisation of media events and media visits
  • Print, online and broadcast, TV media placement
  • Promotional partnership development
  • Management of social media channels

Further services are always available at the request of our clients.


Event Services

Organizing and managing:

  • roadshows to key cities in Germany, Switzerland and Austria to key target audience of leisure, MICE and corporations
  • exclusive events  with selected VIP buyers
  • breakfast, lunch or dinners/cocktails presentation with selected trade buyers

Launch support for a new hotel / hotelgroup

  • pre-opening sales and marketing activities

Creation of marketing collateral in German language:

  • Flyer, banner, brochure